SHIPPING & RETURNS

SHIPPING POLICY

All orders outside of Maricopa County are shipped via USPS.

Every order is processed within 3-5 business days (Monday - Friday).  We will do our absolute best to get orders out ASAP, so you may receive your tracking number much sooner!

Please note:  We do not ship on weekends or holidays.  Priority Shipping is not guaranteed as we are not responsible for any delays caused by USPS.  Please allow a 3-5 business day time frame for us to process your order from the day the order is placed.  Regardless of the method of shipment selected.

 

We are not responsible for any orders lost in transit nor are we responsible for any damages that may be caused while in transit via USPS. If your package was lost, you would need to contact your nearest USPS post office and provide them with the tracking # that was sent to you once we shipped your order. Please note this becomes a matter between the customer and USPS. We can not replace your package because it was lost, it is a risk we all take when ordering online. It is rare but be aware this can happen.

If you have any further questions please email us at info@trickyroyalty.com

RETURNS & EXCHANGE POLICY

Return & Exchange Policy: If you are not 100% satisfied with your purchase, you can return the

 

product and get a  full refund or exchange the product for another one, be it similar or not. Candles

 

are NON-REFUNDABLE once burned.

You can return a product for up to 14 days from the date you purchased it.

Any product you return must be in the same condition you received it and in the original packaging.

 

Please keep the receipt.